Back to home
Privacy Policy for Plan2Meal

Last updated: 27.12.2025

Plan2Meal, operated by okike Solutions e.U. ("we", "our", or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our services, including our website, mobile application, and related services.

Information We Collect

  • Personal information (e.g., name, email address)
  • Account preferences and settings (theme, language)
  • Payment and subscription status via RevenueCat
  • App usage data and feature interactions
  • Recipe and grocery list data you create
  • Device information and platform (iOS, Android, Web)

International Data Transfers

  • PostHog: EU servers (GDPR compliant)
  • Sentry: US servers with EU data processing
  • RevenueCat: US servers for subscription management
  • Resend: US servers for email delivery
  • We ensure appropriate safeguards for all transfers
  • By using the app, you consent to these transfers

How We Use Your Information

  • To provide and personalize our services
  • To process payments and manage subscriptions
  • To send important account notifications
  • To send newsletters and promotional communications
  • To improve our website and user experience
  • To comply with legal obligations

Information Sharing

  • We do not sell your personal information
  • PostHog (EU): Product analytics and user behavior
  • Sentry: Error monitoring and debugging
  • RevenueCat: Subscription and payment processing
  • Resend: Transactional email delivery
  • When required by law or legal process

Data Security

  • We implement appropriate security measures
  • No method of Internet transmission is 100% secure
  • We retain your data for as long as necessary to provide our services

Your Rights

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your account and data
  • Opt-out of analytics tracking in app settings
  • Data portability
  • Withdrawal of consent at any time
  • Manage or cancel your subscription

Payment Information

  • Subscriptions managed via RevenueCat
  • iOS: Processed through Apple App Store
  • Android: Processed through Google Play Store
  • Web: Processed securely by RevenueCat
  • We never store complete payment card details
  • Manage subscriptions through your device settings

Changes to This Policy

  • We may update this policy periodically
  • We will notify you of any significant changes

Contact Us

Legal Compliance

  • GDPR compliance for EU users
  • CCPA compliance for California residents
  • Legal basis for processing: consent and legitimate interests
  • You may file a complaint with your local data protection authority

Analytics (PostHog)

  • We use PostHog for product analytics (EU servers)
  • Tracks feature usage: recipes, grocery lists, subscriptions
  • Screen views and navigation patterns
  • User identification linked to your account
  • You can opt-out in app settings at any time
  • PostHog Privacy Policy

Error Monitoring (Sentry)

  • We use Sentry for crash and error reporting
  • Collects error logs, stack traces, and device info
  • Session replay on errors for debugging (anonymized)
  • Helps us identify and fix issues quickly
  • PII may be included for authenticated users
  • Sentry Privacy Policy

Your Analytics Choices

  • Analytics is enabled by default for app improvement
  • Disable analytics anytime in Profile > Privacy settings
  • Opting out stops future data collection
  • Previously collected data can be deleted on request
  • Error monitoring remains active for app stability

Cookies and Storage

  • Essential cookies for authentication
  • Local storage for app preferences (theme, language)
  • Session cookies for secure login
  • Analytics cookies (PostHog) - can be disabled
  • Manage via browser settings or app preferences

For any questions or to exercise your rights regarding your personal information, please contact us using the details provided above. If you are under 16, please do not use our services without parental consent.

In the event of a data breach that poses a high risk to your rights and freedoms, we will notify you without undue delay.

Any disputes related to privacy will be resolved according to the laws of Austria, without prejudice to any mandatory consumer protection laws that may apply.