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Privacy Policy for Plan2Meal

Last updated: 27 December 2025

Plan2Meal, operated by okike Solutions e.U. ("we", "our", or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website, mobile application, and related services.

Information we collect

  • Personal information such as your name and email address
  • Account preferences and settings such as theme and language
  • Payment and subscription status through RevenueCat
  • App usage data and feature interactions
  • Recipe and grocery-list data you create
  • Device information and platform such as iOS, Android, or web

International data transfers

  • PostHog: EU servers and GDPR-compliant processing
  • Sentry: US servers with EU data-processing safeguards
  • RevenueCat: US servers for subscription management
  • Resend: US servers for email delivery
  • We apply appropriate safeguards to these transfers
  • By using the app, you consent to these transfers where consent is the applicable legal basis

How we use your information

  • Provide and personalize our services
  • Process payments and manage subscriptions
  • Send important account notifications
  • Send newsletters and promotional messages when permitted
  • Improve the website and user experience
  • Comply with legal obligations

Information sharing

  • We do not sell your personal information
  • PostHog in the EU for product analytics and usage data
  • Sentry for error monitoring and debugging
  • RevenueCat for subscription and payment processing
  • Resend for transactional email delivery
  • Authorities or other parties when required by law or legal process

Data security

  • We use appropriate technical and organizational security measures
  • No method of internet transmission is completely secure
  • We keep data only as long as needed to provide our services or meet legal obligations

Your rights

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and data
  • Opt out of analytics tracking in the app settings
  • Receive your data in a portable format where applicable
  • Withdraw consent at any time
  • Manage or cancel your subscription

Payment information

  • RevenueCat manages subscription status
  • iOS payments are processed through the Apple App Store
  • Android payments are processed through Google Play
  • Web payments are processed securely through RevenueCat's payment providers
  • We do not store complete payment-card details
  • Manage subscriptions through your device or store settings

Changes to this policy

  • We may update this policy from time to time
  • We will notify you of material changes when required

Contact us

Legal compliance

  • GDPR rights apply to users in the European Economic Area
  • CCPA rights may apply to California residents
  • Our legal bases include consent, contract performance, legal obligations, and legitimate interests
  • You may lodge a complaint with your local data-protection authority

Analytics (PostHog)

  • We use PostHog for product analytics on EU servers
  • It records feature usage such as recipes, grocery lists, and subscriptions
  • It records screen views and navigation patterns
  • Account identifiers may be attached after sign-in
  • You can opt out in the app settings at any time
  • PostHog Privacy Policy

Error monitoring (Sentry)

  • We use Sentry for crash and error reporting
  • It may collect error logs, stack traces, and device information
  • Error-session replay may be used for debugging and is configured to mask sensitive content
  • The service helps us identify and fix faults
  • Account identifiers may be included for signed-in users
  • Sentry Privacy Policy

Your analytics choices

  • Analytics starts only after you grant analytics consent
  • You can disable analytics in the privacy settings
  • Opting out stops future analytics collection
  • You can request deletion of previously collected personal data
  • Essential error reporting may remain active to protect service stability

Cookies and storage

  • Essential cookies support authentication and security
  • Local storage keeps preferences such as theme and language
  • Session cookies support secure sign-in
  • PostHog storage starts only after analytics consent
  • You can manage storage through browser settings and app preferences

To ask a question or exercise your privacy rights, contact us using the details above. If you are under 16, do not use our services without the consent of a parent or guardian.

If a data breach is likely to create a high risk to your rights and freedoms, we will notify you without undue delay where the law requires it.

Privacy disputes are governed by Austrian law without limiting mandatory consumer-protection rights that apply to you.